Military Review: “Zero-defect leaders: no second chance?”
Posted by admin on February 25th, 2008There is a very interesting article about the desastrous consequences of “zero-defect” mentality in the army. As General James L. Jones, Jr. stated in an address to the U.S. Army Command and General Staff Officer’s Course in 2001:
“Pervasive zero-defect mentality; it is a cancer that is eating, us all”
Vice Chief of Staff of the Army General John M. Keane recently sent a letter to senior commanders in the field concerning junior officer retention, which said in part, “We hear from … captains that they are frustrated by what they perceive as a ‘zero-defect’ mentality and a resulting culture of micromanagement. They came into the Army to lead soldiers and to willingly shoulder the immense responsibility that goes with command; however, they tell us that this responsibility has been taken away from them by leaders more concerned with making sure nothing goes wrong on their watch.”
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